Turning Your Electronic Repair Shop Into
Authorize Service Center
If you already owned electronic
repair shop and wish to expand your business to become an
Authorized Service Center for certain companies, then you may have
to consider some changes in your electronic repair shop. If you
could secure a deal as one of the authorized service center, your
company are sure to have plenty of work to do and a secure
future.
Whatever new model
of equipment that comes to your place for repair, you will be
provided parts and schematic diagram too. You can take this
opportunity to learn the new circuit or designed for the particular
equipment. In other words, you are getting the most up-to-date
information for the equipment you are contract with.
Once you got hold
of the equipment repair secrets, you can then apply the knowledge
on other type of equipment that comes across your repair bench.
Just take this scenario for example, if you are the authorized
service center for a company that deals with LCD Monitor, whatever
knowledge you learn from the Monitor LCD repair can be apply to LCD
TV repair. This will truly widen your knowledge and you are not
bound for LCD monitor repair only.
Setting
up your electronic repair shop to become an authorized service
centre is not an easy task. Your electronic repair shops needs to
meet the company or manufacturers’ criteria or requirement first
before they can appoint your repair company as an Authorized
Service Center.
They must set some
guidelines because your company represents their image. If there is
any part in your company that makes the customers not happy, their
good image or brand name may be tarnished as well.
Below are some of the requirements
that you must have in order to successfully secure the deal to
become an authorized service provider.
• Your company good track record –
Manufacturers expect electronic repair shop to have a good track
record in the trade and have been around for some time. If your
company is very new then chances for you to get appointed would be
very slim.
• A Good Reception Area – A good reception area, clean and
tidy workshop will reflect on them as well. First impression count a lot.
Remember, your company represents their image
also.
• Easy Accessibility –
If your place is near and easy to access, the manufacturers can
deliver their products to you for repair. It saves them lots of
cost and time too. However, not every manufacturer provides the
transportation for you. If you are willing to take the first move
and volunteer your company to collect those repair items from their
place, you may get some credits from it.
•Large
Space – Your place must have enough space to store their product.
You will need lots of built in racks to store the incoming and
outgoing items. A light industrial area will be fine for
them.
• Tight Security – An
alarm system is a must, doors and windows must be protected so they
are difficult to force in. Any break in will cause you to lose the
authorize service center dealer ship.
• Adequate
Tools and Test Equipment – The variety of electronic repair tools and test
equipment available in your workshop will be taken into
consideration. Multimeters, oscilloscope, high end testing
equipment such as Huntron tracker, frequency counter, SMD rework
station will add to your company credibility. The repair bench or
workshop room should be of decent size and comes with bright
lighting.
• Enough Employees –
More employees is required to cope up with the work of repair.
Prolong or continuous delay of repair work will make the
manufacturers to reconsider of changing to another electronic
repair shop.
Operation of Authorized
Service Center needs total dedication, speed and responsibility,
but it will bring you to meet with lots of people, some of who can
be quite influential. Whenever these people need to repair their
equipment, they will think of your company first. After reading
this article, who knows you may turn your electronic repair shop
into a well established authorized service center in the
future.
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